We currently have a waiting list for our counseling services.

The anticipated wait time for scheduling a counseling session is approximately 4-6 weeks.

If you would like to be placed on the waiting list, please take a moment to read this webpage thoroughly and complete the form located at the bottom.

By providing your consent, you will allow us to keep you informed about your status on the waiting list.

Additionally, you are welcome to explore our resources page or request a referral to another therapist with whom we collaborate closely. Please remember that it is your responsibility to confirm that any referrals we provide are within your health plan’s network.

For more information about our waiting list, please refer to the details on this page.

To grant us permission to add you to the waiting list or to request access to other referrals and resources, kindly use the form located at the bottom.

You may also provide your consent by calling or texting us directly. Rest assured that any submissions made through the form are sent to a HIPAA-compliant email for your privacy and security.

In Pennsylvania, a Licensed Professional Counselor (LPC) can ethically manage a waiting list. Shadowhaus Counseling & Holistic Wellness LLC follows these guidelines:

1. Transparency: Shadowhaus Counseling & Holistic Wellness LLC will clearly communicate to potential clients that there is a waiting list, provide information about the expected wait times, and the process for getting on the list. The status of the waiting list is prominently displayed at the top of the homepage of www.ShadowhausWellness.com, as well as on the current page you are viewing.

2. Informed Consent: At Shadowhaus Counseling & Holistic Wellness LLC, we prioritize keeping clients informed about the waiting list from the very first contact. Clients can provide their consent to be added to the list by filling out the form available on this page, or giving verbal permission if you speak with us on the phone.

3. Confidentiality: Shadowhaus Counseling & Holistic Wellness LLC maintains the confidentiality of clients on the waiting list. We keep their information secure and only share it with relevant staff or individuals involved in the scheduling process. The form on this page gets submitted to a HIPAA-compliant email address.

4. Regular Updates: Shadowhaus Counseling & Holistic Wellness LLC keeps clients on the waiting list informed about their status. We will notify them if there are any changes, such as an estimated time frame for when they may begin sessions.

5. Prioritization: Shadowhaus Counseling & Holistic Wellness LLC has established a fair and consistent method for prioritizing clients on the waiting list. We consider factors such as urgency of need, specific therapeutic issues, and any prior relationship with the counselor.

6. Referral Options: If the wait time is extensive, Shadowhaus Counseling & Holistic Wellness LLC offers clients referrals to other qualified professionals or resources that may be able to assist them in the meantime. There is a checkbox on the form below for this.

7. Documentation: Shadowhaus Counseling & Holistic Wellness LLC maintains clear records of all clients on the waiting list, including their contact information, date of request, and any communications regarding their status.

8. Ethical Practice: Shadowhaus Counseling & Holistic Wellness LLC will always adhere to the ethical guidelines set forth by the American Counseling Association (ACA) and the Pennsylvania State Board of Social Workers, Marriage and Family Therapists, and Professional Counselors, ensuring that the care and well-being of clients remain the primary focus.

• The American Counseling Association (ACA) Code of Ethics does not provide specific, detailed guidelines exclusively about managing a waitlist. However, several relevant principles can be applied to the context of a waiting list for counseling services. Here are some key points from the ACA Code of Ethics that guide Shadowhaus Counseling & Holistic Wellness LLC in this area:

  • Client Welfare (A.1.a): Counselors are obligated to prioritize the welfare of their clients. When managing a waitlist, it is important to ensure that clients are informed about their status and that their needs are addressed in a timely manner.

  • Informed Consent (A.2.a): Counselors should obtain informed consent from clients regarding the counseling process, which includes being transparent about the existence of a waitlist, expected wait times, and the reasons for any delays in service.

  • Confidentiality (B.1.c): Counselors must maintain the confidentiality of all clients, including those on a waitlist. This involves securely tracking client information and ensuring that their status is not disclosed without their consent.

  • Professional Responsibility (C.1.a): Counselors are responsible for their professional conduct. This includes managing a waitlist ethically and ensuring that clients are treated fairly and equitably.

  • Referral (C.2.a): If clients are facing long wait times, counselors should consider providing referrals to other qualified professionals or resources that may be able to assist them in the interim.

  • Cultural Competence (C.5): Counselors should be sensitive to the cultural contexts of their clients and consider how diverse backgrounds may influence clients' needs for timely services and their experiences with waiting.

  • Competence (C.2): Counselors are expected to provide services within the boundaries of their competence. If a counselor is unable to provide timely services due to a waitlist, they should act in the best interest of the client, which may involve referrals.

This form is for requesting placement on the counseling services waiting list. Please do not include personal health information (PHI) in your message. For secure or time-sensitive communication, please call, text, or use our Client Portal.